Case study

2026

A calmer brand for a pottery that sells out in nine minutes

Client

Tidemark Ceramics

Sector

Craft and homeware

Services

Brand strategy, Identity, Art direction, Online shop

Timeline

12 weeks

The project

A quieter identity for a studio pottery that sells out in minutes.

Identity & online shop

The brief

Tidemark makes small runs of thrown stoneware in a converted boat shed. Drops sold out fast, but the old site crashed under the rush and the brand looked like every other pottery online.

Esi wanted something that felt as calm as the work, and a shop that could survive a busy Thursday evening.

What we made

We built the identity around the tide tables the studio uses to plan firings, then designed a shop that treats each drop like an exhibition.

  • A wordmark and a set of tide-line marks for stamps and packaging
  • A warm, unhurried photography style, art directed over two days in the studio
  • A drop-based online shop with a waiting room for busy launches
  • Packaging inserts, care cards and a simple brand guide

What happened next

The first drop on the new site sold out in nine minutes with no downtime. Online sales tripled over the season, and nearly half of orders now come from people who've bought before.

Identity

2026

tidemark

tidemark

tidemark

Identity & online shop

Results

3x

online sales in the first season

9 min

for the first drop to sell out

41%

of orders from returning customers

“

They took everything that felt precious about the studio and made it easy to buy, without making it feel like a shop.

Esi Mensah

Founder, Tidemark Ceramics

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